FAQ

Please find answers to frequently asked questions and Westivals Terms of Service below. 

Ticketing


Evey Event Management provides the ticketing system for Westival. As we aim to be as environmentally friendly as possible and we only issue eTickets for the festival.

You may print your ticket at home if you wish, or we can scan it from your phone.


Exchanges and Refunds

Once booked, tickets cannot be exchanged or refunded.

Westival reserves the right to cancel any performance without prior notice. In this event, tickets may be exchanged or refunded to the face value only from the original point of sale.

Tickets may not be resold for commercial purposes or at a premium, nor may they be packaged or used for advertising, promotional or other commercial purposes without the prior written consent by Westival. If a ticket is sold in breach of this condition, the ticket bearer may be refused admission.

We accept no liability for fraudulent tickets obtained via any service or individual other than a Westival designated entity, including secondhand arrangements, which result in the ticket holder being refused entry. Each ticket contains a unique barcode that can only be scanned once. Do not share your ticket's barcode online with others.


Fees and Concessions

All ticket prices are inclusive of VAT where applicable. Senior citizens, full-time students (with appropriate ID) and the unwaged are able to claim concession tickets at a reduced price where available. Please ensure you bring the appropriate ID with you to the event as it will be requested


Ticket Types - Events & Workshops 

In the course of online booking, you will be emailed your tickets which you may print at home or our door staff can scan from your phone. This applies to the following events: Paul Noonan (Bell X1) with special guest Maria Kelly, Halloween Ball (Zaska,TPM, Glamo), Don Stiffe & Ann Marie Kennedy, Westival Opening Party - Hypnotic Brass Ensemble, Sing Along Social, Bird On The Wire - The Songs of Leonard Cohen, Le Boom, Joanne Keegan 'Moody Woman' Album Launch, The Pop Up Gaeltacht, Dirty Circus, How To Square A Circle, Candlelit Tales, Shooting The Mafia, Dracula Live and Festival Finale, Marty Moncrieff The Teddy Bear Thief, Painting Workshop with Jimmy Lawlor.

In the course of online booking for workshops and some family shows with a venue capacity of fewer than 50 people, your name will be on the door along with the number of tickets you bought. This applies to the following workshops and events: Drag And Draw, Art Attack Paint Dance, Photography Workshop - Michael McLoughlin, Stinging Fly Seminar.

You will need to register for the following events: Poetry Pharmacy, Virtual Reality Workshop, En Plein Air & Potionography.

For non ticketed events no booking is required, just show up 10 mins before the exhibition opening or the performance. This applies to the following events: The Travelling Bladunk, SPIT - Circus Street Show, Morbid & Sons, Unpublishable - I'm Fine,Help Me, Speaky Slam, Rare Book Stories, Westport Goes Walkabout, Communities in Collaboration, Open Mic and Poetry Competition.

Discounts

From time to time Westival may offer discounts to events via email, through our media partners or on our social media. Discounts cannot be made on tickets already purchased. 

The Westival Box Office is located in The Town Hall Theatre Westport. Tickets are available from the 1st of October 2019. Phone +353 098 28459

At Our Events

Latecomers to any Westival event may be asked to wait until a suitable break in the performance before entering the auditorium. If there is no suitable break, latecomers may not be admitted. Management reserves the right to refuse admission where it is deemed in the best interest of the performers and other patrons.

All events taking place in the Westival Club are restricted to patrons 18 years of age and older.

Although most the Westival venues are fully wheelchair accessible, any accessibility restrictions are noted on each event. If you require disability seating, or to inquire about carer tickets, please contact us through our contact section noting your needs.

Ticketed Festival events may not be photographed, video recorded, audio recorded or in any way reproduced whether for personal or commercial purposes without prior consent by the festival. Management reserves the right to confiscate any material found to be in violation of this rule.

Ticket holders assume all risk of injury and responsibility for lost, destroyed or stolen property at Westival events and releases promoters from all liability thereafter.

Mobile phones must be switched off during events so as not to disrupt performances.

The use of CCTV may be employed in the Westival Gallery, which means your likeness may be recorded upon your visit. This is to ensure the protection of the artwork in this space and is used for no other purposes. CCTV records are destroyed upon the completion of each year’s festival.

Westival reserves the right to make alterations to the programme or cast of any Festival event without prior notice. Changes may be made to free outdoor events as per weather restrictions, notices of which will be announced on our social media pages.

Some festival events may feature content that is unsuitable for young visitors. This information is available on the Festival website. For enquiries regarding an event’s content, please contact us.

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